πŸ– Not what we reserved - Review of Coeur D'Alene Casino Resort Hotel, Worley, ID - Tripadvisor

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75 reviews of Coeur D'alene Casino Resort "I stayed 3 nights in June for a concert and were very impressed by the layout of the concert venue, and the sound.


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It was a pain to repack everything and go thru lobby to a whole different area. Everyone is so accomodating and helpful! Most are planning return trips. This place is beautiful, lively and a great destination spot. You can get in line for cocktails inside the event center, if you wish, but it is a loooong line. We showed him the picture of what we had reserved and he eventually found us a room even though they had previously stated that they were full. This had been a favorite short getaway for us but I think in the future we will go elsewhere if they don't really want my business. Went to front desk and complained. The room was excellent, with wonderful amenities. This venue is only people in size so you can't get a bad seat! They have two hotels on site. We organized a trip for six couples and everyone spoke very highly of the stay. So we ate at the restaurant in the casino, somewhat near the main cashier desk - sorry but I don't recall the name. Log in to get trip updates and message other travelers. While my husband gambled, I looked at the map of the place while sitting in the Gathering Place lounge, having a cocktail and being waited on by a couple of very attentive bartenders. In fact, the woman at the reservations desk was very rude and was going to argue to the death that we were in the wrong. Of course this is also the perfect weekend golf getaway with the Circling Raven golf course there. Not what we reserved. Also, we were in general admission seating and sat towards the back, which was fine -- except you could hear the bar area pretty loud. I am not big on the gambling but my husband is. Ask me any questions I'd be happy to answer them if I can! We are so glad you enjoy your stay! It may be deceiving. The next morning there were several very nice drink servers. We value your comments and feedback, they help us continue to improve our level of customer service. We left to go gamble, came back at midnight and it was still buzzing. They moved us to another tower. Our relationship with our guests is very important to us and we would like to apologize for any dissatisfaction you experienced while staying with us. We ate at the steakhouse, then went to the room to show it to people. We would like to apologize for any disappointment we might have caused and hope you will consider giving us another opportunity to show you a better experience. From the minute we pulled up to the front, to check in, there were two employees welcoming us, outside, and giving us a map of the facility and just generally being friendly. I've stayed here several times, all for business. There was a buzzing in the air system. I heard good things about the new Steakhouse but it was completely reserved out, before the show. The hotel is huge and has added on in the last year. View Hotel. Lowest prices for your stay. Also, added a steak house, some bars and the general decor is absolutely gorgeous, and very updated and Native American-oriented. If you like gambling you will enjoy staying in this portion of the property. We appreciate your input. We hope that in the future, you will give us another opportunity to show you how important you are to us as a customer. When I made my reservation, I was told that when we checked in, ask to sign up for the Coyote Club gamblers' club and we would received a ten dollar discount on our room rate and ten dollars match-play for the casino. Combine that with the terrible sound system and accoustics in the event center and there were times that we missed some of Ron White's jokes, which sucked. When we got to the resort, they advised us that we had chosen a single king sized bed. We do take our guests comments very seriously and will continue to review and improve our levels of customer service. YUCK they were wrinkled covers and looked like someone just turned them over instead of putting on new covers. I was told by my business associates that the tower was having great difficulty managing the romm temps and the options for guests were ver limited. The steak house was outstanding - food, beverage and service were all great. A very good first impression! There are both smoking and non-smoking gambling areas too, which is so nice. There is the older side The Sunset rooms and the brand new side, The Sunrise rooms. Free Wifi. In fact, she stated that they just put up any old picture on the website and that it does not reflect what the room actually looks like. Thank you for taking the time to post your review on the Coeur d'Alene Casino Resort Hotel, we look forward to your return. Guests 1 room , 2 adults , 0 children Guests 1 2. We got in line for the concert after dinner. Called maintence, they came up, listened to it and said would have to make a phone call about it. Ron White had sold out a few months ago, so I assumed the hotel was full. Nearby Hotels. We had to ask for the manager. Free parking. Like saving money? A wonderful, tasty steak dinner and very reasonably priced. Nothing was every done. We had been here before and eaten at the buffet and it is simply out of this world! We would like to apologize for any dissatisfaction you experienced during the check-in process. That was a great room rate! There are a couple of small shops -- one gift and one snacks and smokes. From the various pictures, we choose a room that had two beds. We went there for my 50th birthday and had several family members come thru out the night. Date of stay: August Room tip: Clean rooms and comfortable. It is in the Event Center, where bingo is played.

We reserved a room by using their online system which sets out a picture of the room with the price.

NOT this time. Report response as inappropriate Thank you. Trip type: Traveled with family. We search up to sites for the lowest prices. Show Prices. Got to bed at about In coeur d alene casino concert seating morning desk girl said she was real sorry and would pass the story to manager.

There are a LOT of employees on duty, cleaning, bringing you drinks while you are gambling no alcohol served in casino areas and generally just working hard. They definitely are turning a bingo hall into a venue for big shows and it is very apparent that this is not what that building was designed for.

I highly recommend this place coeur d alene casino concert seating a weekend getaway for gamblers and non-gamblers alike. See all reviews. The newest one, a tower, coeur d alene casino concert seating new and the lobby and environs are very modern in architecture with some native american elements.

I have to mention to that while it was late the staff around the casino with the excption of the players club was not very freindly. I stayed in the older hotel and it was fine. Otherwise, the small venue was awesome Restrooms were conveniently located as well. We were in one of the "older" rooms but it was a beautiful room, very clean, nicely appointed -- all positive!

Good thing that I had a printed off a picture of our reservation with the two beds because they were not going to give it to us. Visit hotel website. We purchased https://777razborok.ru/casino/casino-by-kingston.html to Ron White's Moral Compass comedy show, so decided to rent a room.

Went on a whim with my mom as a special treat to her. More Show less. Bennett Bay Inn.

They need to work on getting a better sound system - this one was muffled-sounding -- and work on improving the accoustics in there.